Patient Care

Memorial Hospital is committed to providing excellent patient care.  One way we accomplish this is by providing outstanding nursing care to patients.  Patients, family members, and the public may request nurse staffing schedules from Memorial's nursing administration office.  Please contact nursing administration at 618-257-5210, Monday through Friday from 8 a.m. to 5 p.m.  To obtain information at other times than those listed, please call the hospital operator and ask for the nursing supervisor.

Advance Directives

Click here for more information about how to make future health care decisions now.

Patient Care
Our Service Evaluation Program

We appreciate being able to serve you.  After discharge, we'll send you a Patient Survey and ask you how we did, but more importantly, how we can do even better.

Complaints and Concerns

We want you to be informed and satisfied with your care.  If you have concerns about your care, we would appreciate the opportunity to resolve those issues through discussion with our Patient Advocate. She can be reached at 257-5662 and she will be happy to discuss any issues that you may have.

 

We must also tell you that you have the right to contact the state Office of Health Care Regulation for your concerns. Their toll free hotline number which operates 24 hours a day is 1-800-252-4343.